Frequently Asked Questions
Everything you need to know about your order and our vintage-inspired collection.
How long will it take for my order to ship?
Standard shipping typically takes 5-7 business days within the domestic US. Please note that limited edition vinyl and pre-order apparel may have specific shipping timelines noted on the product page.
What is your return policy?
We accept returns on unworn apparel and unopened media within 30 days of delivery. Please ensure all original tags are attached and the items are in their original packaging.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How can I track my package?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.
What should I do if my vinyl arrives damaged?
We take great care in packaging our media, but if your record arrives warped or damaged, please contact our customer support team within 7 days of receipt with photos of the damage for a replacement.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.